Mid-levelOn-site

Digital Trade Officer

FMR Agency

Posted 12 days ago

About the role

Working Hours: 8 hours daily

Working Days: 6 days a week

Accomodations: Available for only when working on working night shift.

Key Responsibilities

• Manage and monitor digital trading transactions across various platforms.

• Assist customers with digital trade enquiries, account issues, or transaction-related requests.

• Process trade orders, verify transaction details, and ensure accuracy in digital records.

• Collaborate with internal teams to resolve transaction issues and escalate technical problems when necessary.

• Maintain proper documentation of all digital trade activities.

• Prepare periodic reports on digital transactions and operational updates.

• Promote adherence to the organization's financial and compliance policies.

• Provide excellent customer service to ensure client satisfaction.

• Assist in onboarding customers for digital services and platforms

Minimum of OND in Finance, Business Administration, Economics, or related fields.
• Strong computer literacy and ability to use digital platforms.
• Excellent communication skills— must be able to read, write, and speak English fluently.
• Good customer service and interpersonal skills.
• Strong attention to detail and accuracy.
• Ability to work under pressure and meet deadlines.
• Basic understanding of digital financial transactions (added advantage)

Do not skip this: Interested Candidates should apply via email recruiter.j@fmragency.com

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